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How ready is your business for AI?

Answer 12 quick questions. You get a score across six areas (digital foundations, data, team, processes, ownership and data protection) and three quick wins you can start this week. Your answers stay in your browser.

1. How do you record sales and invoices?

On paper In Excel or Google Sheets Accounting software (Tally, Zoho Books, Busy…) Integrated software / ERP connected to other systems

2. How do most customers contact you?

Walk-in or phone calls Personal WhatsApp numbers WhatsApp Business app WhatsApp API, website forms or a CRM

3. Could you pull last year's customer list with purchase history in under 10 minutes?

No Only with a lot of effort Yes, from a spreadsheet Yes, directly from our software

4. Where do your important documents live?

Paper files On individual phones and laptops A shared drive (Google Drive, OneDrive) An organised shared drive or document system with clear naming

5. How many of your team use ChatGPT, Gemini or Claude for work at least weekly?

Nobody One or two people About a quarter of the team Most of the team

6. How does your team react to new software?

They resist it They need a lot of hand-holding Mostly fine after some training They are keen to try new tools

7. Are your key processes written down as SOPs or checklists?

No They're in people's heads and a few notes A few are documented Most are documented

8. Do you know which tasks take up most of your team's time?

Not really A rough idea Yes, clearly Yes, we track it

9. If the return were clear, how much could you spend per month on AI tools?

Nothing right now Under ₹2,000 ₹2,000 – ₹10,000 More than ₹10,000

10. Who would own an AI project in your business?

Nobody The owner, when there is time A named person, part-time A dedicated person or team

11. When you collect customer personal data, do you tell them how you will use it?

I don't know We collect it, but give no notice We have a basic notice Clear notice and consent

12. Do you have rules on what staff may paste into AI tools?

No Informal understanding Verbal guidance from management A written policy

How ready is your business for AI?

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